Jay Shah

Senior Customer Service Manager at Edulab

Jay Shah currently serves as a Senior Customer Service Manager at Edulab since May 2023. Prior to this role, Jay held the position of Customer Service Manager at PatilKaki from December 2022 to October 2023, overseeing a team and developing customer service policies. Previously, Jay focused on customer interaction and issue resolution as a Senior Customer Success professional at SleepyCat from August 2021 to December 2022. Early career experience includes serving as a Team Coach at People Interactive from August 2017 to October 2020, where Jay developed training programs for customer service representatives. Jay holds a Bachelor of Commerce degree in Accounting from Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics, earned between March 2008 and June 2009.

Location

Mumbai, India

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Edulab

Edulab is a global platform committed to providing experiential learning opportunities for students from 15 to 29 Years of age. It provides international program in more than 15 countries. It has executed project like "US Cultural Immersion Institue " funded by the US State Department, India - China exchange program and BRIC Internship program for the Belgium Government. Edulab team are a group of committed individuals who together manage more than 100,000 students yearly. As a team we truly believe cultural know how and international exposure opens a childs vision to the beautiful world around us. It enable them to understand different cultures and beliefs system. We ensure cultural integration through our programs like INTERNATIONAL INTERNSHIP, STUDY ABROAD , GAP YEAR and INTERNATIONAL VOLUNTEERING. All the programs are designed to ensure students stay and interact with people from multiple countries. get looked after by our local representative in each country and finally understand and learn about local cultural and ethos, thus making oneself globally literate.


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Headquarters

Mumbai, India

Employees

11-50

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