Arthur Charousset currently serves as a Customer Success Manager at Edusign since August 2023. Previously, Arthur held the position of Customer Success Manager at Hiuma from January 2021 to October 2022, where responsibilities included developing customer relationship strategies, creating KPIs, conducting satisfaction surveys, and managing customer support and retention efforts. Additionally, Arthur worked as a Customer Success Specialist. Arthur is pursuing a Master 2 (M2) in Management of Innovation and Digital Strategy at Digital College from August 2023 to June 2025 and holds a Bac +3 in Customer Success Management from Rocket School, completed in February 2022.
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