Jonas Ribeiro is an experienced Fraud Analyst at Eduzz, where responsibilities include moderating processes, leading cross-projects related to chargebacks and refunds, and ensuring product quality through data analysis and collaboration with various teams. Prior to this, Jonas worked at TikTok as a Subject Matter Expert focusing on Trust and Safety for the Portuguese market, and held multiple roles within Global Quality Analysis and Operations, focusing on content quality and policy analysis. Jonas began the career with internships at TECSIS and Schaeffler, gaining skills in production measurement and customer service. Education includes a postgraduate degree in Big Data, Marketing and Communication from Centro Universitário Belas Artes de São Paulo, a degree in Music Production from Fatec Tatuí, and a bachelor's degree in Administration from Universidade Paulista.
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