Joseph Thomas has over a decade of experience in management roles, primarily in records management and service delivery. Currently serving as Branch Manager at Crown Records Management since June 2012, Joseph oversees the secure storage of 2.5 million cartons of physical and digital documents. Additionally, Joseph has been a Service Delivery Manager at Edvoy since October 2020, where responsibilities include leading the presales team. Previous positions include Head of TPT at JCM, Manager of Transition at Optimus Global Services Ltd, and AM Operations roles at both Serco and Optimus Global Services Ltd. Joseph holds a Master of Human Resource Management from Annamalai University and a Bachelor of Business Administration from the University of Madras.
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