The Client Experience Management team at Edward Jones is dedicated to enhancing the overall client journey by ensuring that every touchpoint reflects the firm’s commitment to personalized service. This team focuses on optimizing client interactions, gathering insights to understand investor needs, and implementing strategies that improve service delivery across various channels. Their goal is to foster lasting relationships and a superior client experience that differentiates Edward Jones in the investment landscape.
Ashley Boulos
Communications Specialist (bil...
Christine Miller Way
Director, Client Experience Ch...
Derek Steele
Team Leader, Experience Optimi...
Ilan Davidovici
Principal, Client Experience
Jim Goodman
Team Leader - Client Insights ...
Kit Sundararaman
Principal, Experience
Kristin Messey
Director, Client Experience Ma...
Kylee Olson
Director, Experience Managemen...
Neal Rideout
General Partner, Branch Experi...
Stephanie Early
Branch Experience Enablement M...