Gerry Lyons possesses extensive experience in customer service and project management, currently serving as the Global Process Owner for Service Processes and GDPR Project Manager at Edwards since April 2011. Previously, Gerry held the positions of Global Customer Service Manager at Edwards and Interim Project & Services Manager at Accuro FM from August 2010 to April 2011. Between December 2000 and September 2009, Gerry was the Executive Director of Global Customer Service at International Rectifier, culminating in roles such as Director of European Customer Service and European Service Manager within the same company. Educational qualifications include a degree in Business Management from Croydon College, supplemented by foundational education at St. Bedes in Redhill. Gerry's career is characterized by leadership of high-performing teams across the Americas, Europe, Japan, and Asia, with a focus on achieving customer satisfaction and continuous improvement.
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