Anna Koa is a seasoned professional in the travel and tourism industry, currently serving as the Director of EF Travel at EF Education First since December 2017, where responsibilities include overseeing travel operations and handling flight emergencies for tours. Prior experience includes roles at SmoothRed as Operations Executive and Account Administrator, and Assistant General Manager at Pod Food, with a strong focus on operational improvement and customer service. Anna Koa began the career as a Trainee Travel Agent at Ardeatina viaggi and holds a Foundation in Travel and Tourism certificate from IATA, along with a Tourism Science Degree with honors from Sapienza Università di Roma.
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