Matthew House

Senior Service Desk Engineer - Strategic Services at EFEX

Matthew House is an experienced IT professional currently serving as a Senior Service Desk Engineer in the Strategic Services Team at Efex since May 2022, with prior experience in Service Desk Operations. Matthew has held positions at LogicPlus IT Solutions and iiNet, focusing on Level 2 Service Desk support and Corporate Support, respectively, managing various internet connection products and troubleshooting connectivity issues. Previous roles include IT support at Internode and customer service at Coles Express, showcasing a diverse range of skills in customer service and technical support. Matthew holds a Diploma in Information Technology (Network Security) and a Diploma in Information Technology (Software Development) from TAFE SA, as well as a High School Certificate from Woodcroft College.

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