Monsur A. is a Senior Service Delivery Engineer at efex, where they support users with technical issues related to Windows operating systems and manage user and group resources in Microsoft Azure. Previously, Monsur held the position of System Engineer at Northern Trust Corporation, providing comprehensive IT support and managing user resources. They began their career as a Technical Support Engineer at Fujitsu Australia Limited, specializing in the installation and migration of operating systems. Monsur holds a Master of Information Technology with a focus on Networks and Information Security from CQUniversity.
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