Avi Avila

Avi Avila is a Cloud Support Technician at Effectual, overseeing client environment stability and monitoring through ticketing systems since February 2023. Prior experience includes IT Help Desk Support (Tier 1) at Centre Technologies, where responsibilities encompassed troubleshooting various Microsoft products, resolving network issues, and managing Office 365 tasks from August 2022 to February 2023. Earlier roles include Technical Specialist at F1 Technology Group, Team Lead - Tooling at Siemens Energy, and Team Lead at Dresser-Rand, contributing to asset management, invoice processing, and field service coordination. Avi's technical expertise stems from a Bachelor's degree in Information Technology - Cloud Computing from Western Governors University and an Associate of Arts and Sciences in Mechanical Engineering from Lone Star College.