Michael Marchetti is a highly accomplished Senior Technology Manager with over two decades of experience in driving strategic technology initiatives across various industries. Currently serving as a Project Consultant for Marchetti Consulting, they are also an Advisory Board Member for the University of North Dakota's CX program. Previously, Michael has held significant roles including Senior Engagement Manager at Amazon Web Services and Deputy Director at NCR Corporation, where they led transformative projects that reduced operational costs while enhancing efficiency. Michael holds a Master of Science in Systems Management and a Bachelor of Engineering in Electrical and Electronics Engineering, and they are actively engaged in authoring books on leadership and customer experience.
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