Dan Nguyen has a strong background in IT support and infrastructure management, currently serving as Service Desk Manager at Efficio since October 2017, where responsibilities include leading a team of Service Desk Engineers and overseeing task delegation. Previously, at Efficio, roles included Senior Infrastructure Engineer, focusing on optimizing processes and authoring user and technical guides, as well as ensuring compliance with ISO27001. Dan's experience also includes providing comprehensive IT support at BERRY BROS. & RUDD LIMITED as Senior Infrastructure Analyst and as a Systems Administrator at Millennium Knightsbridge Hotel, where Dan managed the IT needs of a 4-star hotel. Dan studied Computer Science at the University of Westminster, leaving after the second year.
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