Neil Davidson

Neil Davidson is a seasoned professional in the field of customer experience and technical support within the technology sector. Currently serving as the Director of Customer Experience at Effodio, Inc., Neil leads efforts at a startup specializing in cloud monitoring and analytics. Prior to this role, Neil held significant positions at Juniper Networks as Engineering Escalations Director and at Apstra as Global Support Director, where responsibilities included organizing and resolving escalated technical customer issues and building high-performing support teams. Neil's experience also extends to roles at StackPath, ViaSat, and Highwinds Network Group, where expertise in network engineering and infrastructure implementation was developed. Neil holds a Bachelor of Science degree in Electrical Engineering with an emphasis on Computer Engineering from Missouri University of Science and Technology.