Susanna Salmi is an experienced professional with a strong background in ICT support and service management. Currently serving as a Service Manager at Eficode since October 2021, Susanna has previously held positions at Castrén & Snellman from June 2016 to September 2021, including roles as ICT Support Specialist and ICT Support Person. Susanna began the career as an IT Support Trainee at Mirum Agency from December 2015 to May 2016. Academically, Susanna holds a Master of Business Administration with a focus on Legal Design from Laurea University of Applied Sciences, along with a Master's degree in Banking and Finance, Management and Law from ZHAW School of Management and Law. Additionally, Susanna earned a Bachelor of Business Administration in Business Information Technology from Haaga-Helia University of Applied Sciences and is currently pursuing a second MBA in Behavioral Insights at Laurea University of Applied Sciences.
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