SD

Scerena Dirckze

Head Of Global Network Administration at EFL

Scerena Dirckze has a diverse work experience spanning across various industries. Scerena began their career as a Trainee Hair Dresser at Inspirations Hair & Makeup Artists in 1991. Scerena then served as a Subscription Advisor at Time Magazine from 1991 to 1994. In 1992, they worked as a Sales Promotions Assistant at Lanka Medical Imports. From 1993 to 1994, they became the Owner and Entrepreneur of Scerie's Hair & Makeup Studio. In 1994, they worked as a Market Survey Executive at D N Business Services. From 1995 to 1997, they held the role of Studio & Promotions Coordinator at TNL Radio and later worked as a Public Relations Officer. Scerena then served as a Promotions Executive at Lanka Bell from 1997 to 1998. In 1998, they joined Star Airfreight International as a Customer Service Supervisor and later became an Assistant Manager Customer Service. In 2001, they transitioned to EFL, where they served as the Manager of Customer Service until 2010. Scerena then took on the role of Head of Customer Service until 2015. From 2015 to 2017, they worked as the Head of Agent Development at EFL. Currently, they hold the position of Head of Global Network Administration at EFL.

Scerena Dirckze attended St. Bridget's Convent, Colombo 07, for an unspecified period of time. No specific degree or field of study was mentioned.

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Timeline

  • Head Of Global Network Administration

    May, 2017 - present

  • Head Of Agent Development

    September, 2015

  • Head Of Customer Service

    April, 2010

  • Manager Customer Service

    March, 2001