Nada Hatem

Head Of Customer Experience at EFreshli

Nada Hatem has four years of work experience. In 2022, they began working as a Senior Customer Experience at Efreshli. In 2020, they started working at Zumra Food as a Customer Service Representative, where they were responsible for maintaining a positive attitude towards customers, responding promptly to inquiries, and communicating with customers through various channels. In 2019, they began working at Attention as an Event Planner and at Taj Trading Company as a Social Media Specialist and Customer Service Representative. At Taj Trading Company, they were responsible for contacting existing and new customers to discover their needs and to explain how certain products could be useful for them, acknowledging customers' issues and resolving their problems quickly and efficiently, and following up with customers ensuring their satisfaction with their purchases.

Nada Hatem attended Al-Azhar University from 2014 to 2018, where they earned a Bachelor's degree in Hebrew Language and Literature.

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