Shrouk Mohammed

Shrouk Mohammed has a diverse professional background with experience in customer service, sales, and marketing. At Etisalat Egypt, Shrouk served as an HV Segment CCR, managing inbound calls and supporting consumer segments while handling various tasks related to quality and customer follow-up. Subsequently, Shrouk worked as a Sale and Marketing Planner at Green Life Clinic, scheduling appointments and utilizing negotiation skills to secure favorable pricing for medical products. Currently, Shrouk holds the position of Customer Experience Specialist at Efreshli and previously worked as a Social Media Moderator at Keden International. Shrouk holds a Bachelor of Arts degree in History from Ain Shams University.