Alpesh D. is a highly experienced Senior Technical Architect at eGain Corporation since October 2015, focused on exceeding client expectations through solution design, cloud migration, and effective communication. Previously, Alpesh held various roles at eGain, including Technical Architect II and I, where responsibilities spanned analytics, data extraction, and customer satisfaction. Prior to joining eGain, Alpesh was the Head of Technical Services at Avyukta Solutions Pvt. Ltd., leading a team to deliver technical solutions. Other experiences include a Senior Software Developer position at Silver Touch Technologies Ltd. and an internship at Semaphore Software, where skills in C# and eCommerce solutions were developed. Alpesh holds an MCA and a BCA from Saurashtra University, completed between 2003 and 2006.
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