Brett Shockley

Brett Shockley is an entrepreneurial tech industry veteran with over 25 years of thought leadership in enterprise collaboration and customer engagement. He most recently served as SVP and CTO at Avaya, a global provider of business collaboration and communications solutions. He was responsible for driving corporate strategy, corporate development, and innovation, including strategic partnerships, M&A, and the award-winning Avaya Labs research organization. Prior to Avaya, Mr Shockley founded Spanlink Communications and Calabrio, both innovative providers of contact center technology and services. He has also served as VP and General Manager of the Customer Contact Business unit at Cisco Systems.