Jamye Mallory is an Implementation Solution Engineer 1 in the Managed Services department at eGain Corporation, where responsibility includes working with large companies to advise on best practices and manage key client content importation into the eGain knowledge system. Previous experience includes serving as a Support Analyst in Solution Success, providing technical support and generating performance reports, and functioning as a System Administrator with Kforce Inc., collaborating on system deployments. Additional roles encompass a Customer Support Specialist at Radial Inc., ranked in the top 5% for performance, a Project Intern at Image360 working on COVID-19 safety signage, and various positions at Amazon and Hillsborough County Public Schools. Jamye holds a Bachelor's degree in Cyber Security from Saint Leo University.
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