Nick Harrison, PMP, is a Senior Program Manager at eGain Corporation since October 2018, where responsibilities include developing program-level initiatives and implementing KPI monitoring methodologies for executive leadership, as well as tracking customer-facing projects within the Professional Services division. Prior experience includes serving as a Project Manager at Micro Focus from July 2016 to October 2018, where contributions were made to enhancing software investments in a hybrid IT environment, and as a Technology Project Manager at Hewlett-Packard from 2014 to 2016, focusing on leveraging technology for customer innovation. Additionally, an IT Project Manager role was held at the Federal Reserve Board from 2013 to 2014, contributing to the stability of the nation's financial system. Nick Harrison holds a Bachelor of Business Administration degree in Computer Information Systems from James Madison University, completed in 2014.
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