Lance Olson is an experienced Technical Knowledge Specialist at Egencia since August 2022, demonstrating expertise in content creation and knowledge management. Previously, Lance held positions at Mediaocean as an Associate Content Developer and at Avalara as a Product Support Specialist, where responsibilities included developing customer-facing help portals and marketing videos. Lance's extensive background also includes a long tenure at iContact, serving as a Multimedia and Product Specialist, Knowledge Management Specialist, and Technical Support. Lance Olson earned a BA in English from the University of North Carolina at Chapel Hill between 2001 and 2005.
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