Faisal Alam

Faisal Alam has a diverse work experience starting with their role as Technischer Support at EGYM in May 2016. Faisal then moved on to become the Technical Support Manager in November 2016, where they managed the Field Service Department and provided technical support for motor driven fitness machines in the DACH region. In June 2018, Faisal became the Teamlead Technical Service DACH at EGYM, overseeing the Field Service Department and providing second-level support for field technicians. Faisal then took on the role of Teamlead Technical Service Global in January 2019. Currently, Faisal is serving as the Head of Technical Service Global at EGYM, where they have successfully transformed the global field service and logistics operations to drive customer satisfaction and operational excellence. Prior to their time at EGYM, Faisal worked as an Embedded Systems Engineer at MACS GmbH from March 2015 to February 2016, gaining valuable experience in the development process and problem-solving. Overall, Faisal's work experience showcases their expertise in technical service and their ability to manage and transform operations at a global level.

Faisal Alam completed their education in a chronological manner. Faisal first attended the Technical University of Munich from 2011 to 2015, where they obtained a Bachelor of Science (B.Sc.) in Elektro- und Informationstechnik. Following that, they pursued further education at the same university from 2015 to 2017 and achieved a Master of Science (M.Sc.) degree in Elektrotechnik und Infomationstechnik. Additionally, Faisal Alam has obtained two additional certifications, one being the EFSET Quick English Check with a score of Advanced/Proficient (CEFR C1/C2), from EF Education First. The other certification is Elektrofachkraft für festgelegte Tätigkeiten from Elektrotechnologie Zentrum Stuttgart. No specific information regarding the months or years of obtaining these certifications is provided.