Jon Marsden is an experienced professional with a diverse background in customer support, management, and instruction. Currently serving as the Head of Back Office & Customer Support at Eightcap EU since September 2021, Jon holds full responsibility for the European back office and support departments. Previous roles include Customer Support Manager and Team Leader at ETFinance_eu, where Jon ensured compliance with AML and KYC procedures and led the customer support team. Additionally, Jon is a CPSA Level 1 Shooting Instructor with the Clay Pigeon Shooting Association, providing training and safety instruction for novice shooters. With a career spanning various industries, including inventory control and retail management, Jon has demonstrated strong leadership and a commitment to exceptional customer service. Formal education includes studies at Harrogate College of Further Education and Ripon City School.
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