Allison Simon

Allison Simon is a seasoned customer success professional with extensive experience in managing enterprise accounts and driving client adoption and satisfaction. Currently serving as a Senior Customer Success Manager at Eightfold, Allison previously held roles at Gem, where Allison led the Enterprise Customer Success Team and managed significant accounts, implementing processes that enhanced customer experience and revenue growth. Prior to Gem, experience included Client Success Manager at pymetrics, where responsibilities encompassed pre-contract solution design and ROI analyses for Fortune 500 clients, and a Senior Consultant in Organizational Change Management at Cognizant. Allison holds an MBA from UNC Kenan-Flagler Business School and a BA from Brandeis University.