Tom Luong

Tom Luong is an experienced CRM professional with a comprehensive background in managing CRM systems and client data across various industries. Currently serving as CRM Systems Manager at EIP since September 2022, Tom previously held positions such as Marketing Business Development Manager at Venner Shipley LLP and CRM Executive at Taylor Wessing. Prior roles include CRM Advisor at Travers Smith, where Tom managed the firm’s CRM database and conducted training across departments, and CRM Manager at Watson Farley & Williams. Early career experiences include roles at Dentons and Linklaters, focusing on client data management, as well as positions at 360 Degrees Advertising and Prospect. Tom's expertise encompasses training, marketing communications, and the effective use of CRM tools.