John H.

John H. is an experienced Learning and Development Manager currently leading a high-performance team at eir Ireland, focusing on agent and team leader development. Previous roles include Training and Development Lead at ServiceSource, where John established a scalable training team, and Xpend Training and Communications Lead at Novartis, responsible for managing a global change management strategy. Early career experiences include Global Readiness Program Manager and Training Manager at Allen Recruitment Consulting, Global Training and Development Lead at Arvato Services, and various technical and support roles at HP, Maxtor, and Westpac. John holds multiple qualifications, including a Professional Academy Diploma in Leadership and Management from University College Dublin and a Certified Associate in Project Management from the Project Management Institute.