Jonathan Wallace

Jonathan Wallace is an experienced Sales Support Specialist at eir Ireland, where responsibilities include upgrading customer services, supporting retention efforts, and assisting with system migrations. Prior roles include Customer Loyalty & Retention Advisor at Sky, Guest Relations Manager at EI Travel Group, and Senior Business Development Consultant at Smartbox Group. With a background in customer experience and account management from positions at Top Oil and Vodafone, Jonathan has developed a strong skill set in customer service, complaint resolution, and sales pipeline management. Educational qualifications include certifications in Computer Applications and Real Estate from Senior College Dun Laoghaire.