David Ormsby is a Service Delivery Manager with over 8 years of experience in the IT industry. Previously, David held various positions including Service Desk Team Leader, Level 1 Support Engineer, and Alarm Technician, where they developed skills in team leadership, technical support, and client training. Currently, David focuses on managing client relationships and aligning technical teams with strategic goals to improve service quality at Ekco. David's expertise is grounded in ITIL best practices, supported by an ITIL 4 Foundation certification.
This person is not in the org chart
This person is not in any teams
This person is not in any offices