Founded in November 2015 with the ambition to become a key energy retail player in France, the company provides an innovative and truly seamless customer experience in a collaborative environment, while offering a 100% green energy at a competitive price. The company also has an ambitious and clear vision for energy services development tocomplement its energy retail business.

Consulting

E-Commerce

Renewable Energy

Retail

EkWateur

Jonathan Martelli

Emilien Rayon

Drissa Cisse

Hélène Urbanski

Thibault Pean

Rémi Duplouy

Jean-Michel B.

Juliette M.

Mathilde Timboni

Lorraine Razafi

Sabrina M.

Léa Chaussumier

Kassandra GRECO

The Product Management team at EkWateur oversees the development and enhancement of the company's energy-related products and services. They ensure that product offerings align with customer needs and market demands, manage the product lifecycle from ideation to launch, and collaborate across departments to deliver a seamless and innovative customer experience. This team is also instrumental in driving the vision for new energy services, ensuring they complement EkWateur's green energy retail business.

Product Management

This department focuses on managing customer inquiries, providing support, and ensuring customer satisfaction.

Customer Service

This department focuses on development engineering, quality assurance, and energy operations.

Engineering and Quality

This department manages billing processes and ensures accurate invoicing for services rendered.

Billing Department

This department focuses on overseeing customer service operations for both B2C and B2B sectors, ensuring effective client support and partnership management.

Customer Service Management

This department focuses on ensuring customer satisfaction and retention through effective relationship management and support.

EkWateur

Org chart

Teams

Product Management

Customer Service

Engineering and Quality

Billing Department

Customer Service Management

Customer Success

Offices

EkWateur

Org chart

Teams

Product Management

Customer Service

Engineering and Quality

Billing Department

Customer Service Management

Customer Success

Offices

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