Glen Smith is a Senior Product Support Engineer at Elastic Path since August 2022, following a role as Product Support Engineer. Prior to this, Glen served as a Technical Support Engineer at RWS Group from July 2015 to August 2022, focusing on providing first-line support for Tridon Sites, including troubleshooting and developing solutions tailored to customer needs. Earlier experience includes a Technical Intern position at Protection Group International, where Glen managed both internal and external systems, primarily utilizing Amazon Web Services, Microsoft Azure, and open-source technologies. Glen holds a Bachelor of Science (BSc) in Computer Systems and Networking from the University of Plymouth, earned between 2011 and 2015, and studied at Somerset College of Arts and Technology from 2009 to 2011.
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