Ryan Chang is an accomplished design leader with extensive experience in product design and user experience across various industries. Currently serving as the Director of Product Design at Elastic Path since March 2024, Ryan previously held the position of Associate Director of Product Design at Wayfair, where a new design team was established to enhance the B2B customer experience across multiple regions. Previous roles include Director of Design at Coinsquare, where a design team was rebuilt for a new crypto trading mobile app, and Head of Design for Capital One Canada, overseeing a 14-member team transformation of digital banking products. With a strong foundation in UX from positions at LoyaltyOne, Publicis, RBC, CIBC Capital Markets, and Club Monaco, Ryan's educational background includes a Bachelor of Commerce in Business Technology Management and certifications in usability and business analysis.
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