Alex Perrin is a seasoned Support Engineer at Elastic since August 2018, specializing in resolving customer issues across various products within a distributed team. Prior to this role, Alex held several positions at Oracle from November 2011 to July 2018, including Disk Diagnostics and Serviceability Lead, where the development of a diagnostics web application was a key responsibility, and Technical Support Engineer, providing support for Axiom and Flash Storage products. Earlier experience includes roles at Pillar Data Systems, Cambian Group, Dell Computers, General Electric, C-Storage, France Telecom, and EBC Informatique S.A., showcasing a strong background in technical support, systems engineering, and software development. Alex holds multiple degrees from the University of Strasbourg and has foundational education from Lycée Mangin.
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