Ariana M.

Support Engineer

Ariana M. is an experienced IT professional currently serving as a Support Engineer at Elastic, focusing on resolving technical customer issues and maintaining strong customer relationships. Previous roles include Enterprise System Administrator at Reed College, where responsibilities involved managing ERP infrastructure, and Operating Systems and Network Analyst at Oregon State University, where network design and configuration were key duties. Ariana has also worked as a Technical Writer at Amazon Web Services and the OpenSearch Project, delivering high-quality documentation for technical audiences. Additionally, experience as a Technical Specialist and Technical Support Engineer IV at AWS Elemental involved providing advanced technical support and solutions for video processing and media workflows. Early career roles included Network Engineer positions at Fremont County School District #25 and Cerento Inc., alongside experience as a Desktop Support Technician at Wyoming.com. Education includes an upcoming Associate's degree in Japanese Studies from Clark College and multiple degrees in Computer Technology and Computer Science from various institutions.

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