Austin Smith is an experienced Principal Support Engineer at Elastic, having progressed through various roles including Senior Support Engineer and Support Engineer since January 2021. Prior to this, Austin served as a Software Engineer/Technical Lead at Cognizant from June 2017 to January 2021, and as a Customer Support Agent at TrainerRoad, LLC, where responsibilities included handling customer support tickets and testing software. Austin's career began in multimedia support as a Top Tier Multimedia Technician at @One Production-Center UNR, focusing on multimedia printing and troubleshooting. Austin holds a Bachelor's Degree in Computer Science and Engineering from the University of Nevada, Reno, obtained in 2017.
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