Hugh (Qinghua) Tan is a Support Engineer at Elastic, a position held since January 2024. Prior to this role, Hugh served as a Senior Cloud Support Engineer and Cloud Support Engineer at Splunk from September 2019 to January 2024. Earlier experience includes working as a Technical Support professional at DeployPartners from May 2017 to September 2019, where effective communication with various support teams and stakeholders was maintained. Hugh's career also includes a role as a Telecommunications Engineer with China Communications Services in 2013, focusing on project management and communication line design. Academically, Hugh holds two Master's degrees in Telecommunications Engineering and Engineering/Industrial Management from the University of Technology Sydney, as well as a Bachelor's degree in Telecommunications Engineering from Shenzhen University.
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