Ivonne Botello is a Support Engineer for EMEA at Elastic since July 2021, bringing extensive experience in IT support and system administration. Prior to this role, Ivonne served as a Linux System Administrator at Visual Meta GmbH from October 2017 to June 2021, and worked at IBM Client Innovation Centre Central Europe from July 2010 to September 2017 in various positions including 2nd Level Support IT Specialist and Tivoli Automation Specialist. In these roles, Ivonne managed event management tools and monitoring tools for clients in Sweden, Denmark, and Mexico City. Ivonne holds a degree in Computer System Engineering from Instituto Politécnico Nacional, completed in 2011.
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