Jay Shah

Jay Shah is a seasoned professional with extensive experience in enterprise applications, CRM, and analytics, currently serving as Senior Director at Elastic since November 2021. Previously, Jay held leadership positions at Amazon, including Head of Sales Operations, CRM & Analytics, and Sr. Manager of AWS CRM Products & Programs, contributing to advancements in cloud computing and sales efficiency. Prior to Amazon, Jay worked at American Express as Manager of CRM for Global Sales Enablement and held roles at SterlingRisk, National Grid, and Preferred Empire Mortgage. Jay possesses a robust educational background, including an MBA in Computer Information Systems from St. John's University and a Bachelor of Science in Business Administration from the State University of New York at Old Westbury. Specialties include Financial Services, Business Travel, Corporate Card, Network Services, and Merchant Services.