Ryan Chen is a Principal Solutions Architect at Elastic, where they have been employed since 2022. Prior to this role, they served as an Advisory Solution Consultant at ServiceNow from 2019 to 2022 and worked as an ITOM PreSales Consultant at Micro Focus between 2018 and 2019. Ryan gained valuable experience as a Senior Presales Consultant at BMC Software from 2012 to 2018 and as a Network Consultant (Presales) at Nera Telecommunications Ltd from 2010 to 2012. Their early career included positions as an Infrastructure Analyst at Hewlett-Packard and a Network Engineer at Thomson Reuters. Ryan holds a Bachelor of Information Technology from Monash University, which they completed in 2009.
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