Summer Maynard is a seasoned professional with extensive experience in customer success and technical support management. Currently serving as a Senior Support Manager at Elastic since September 2017, Summer excels in helping customers effectively utilize a robust software stack for data management. Prior roles include Senior Director of Technical Services at Percona, where leadership of a distributed team focused on open source database support was a highlight, and Director of Global Support at Eucalyptus Systems Inc., where strategy and service delivery were key responsibilities. Summer's experience at Red Hat encompassed various managerial roles in customer strategy and support product management. Education includes a Bachelor of Science in Communication from Arizona State University and additional certifications in customer experience and services leadership.
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