Zachariah Brisson is a skilled Support Engineer currently employed at Elastic since March 2024. Prior experience includes serving as a Product Support Specialist 4 at Twilio from January 2022 to February 2024, where expertise in conflict resolution and collaboration with cross-functional teams was demonstrated. Zachariah also worked as a Network Telecommunications Engineer at Florida Atlantic University from January 2017 to January 2022, leading projects to enhance network performance and security. Previous roles include Support Engineer at South Florida IT Solutions, IT Support Specialist III for the Clerk & Comptroller of Palm Beach County, Library Associate II at the Palm Beach County Library System, and Library Assistant II for the City of Boca Raton. Zachariah holds a Bachelor's degree in Psychology from Florida International University and an Associate of Arts degree from Indian River State College.
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