Cosimo Giancola is a Sr. CRM Business Analyst at ELCA Informatique SA / ELCA Informatik AG since May 2021, specializing in requirements analysis, data modeling, and the customization and development of applications using Power Apps and D365 solutions in various sectors including Energy & Utilities and Financial Services. Previous experience includes roles at Avanade, Atos, and Investech Blue, where Cosimo contributed to significant CRM projects, demonstrating expertise in functional analysis, customer interaction, and project management. Education includes a Master's degree in Management Engineering from Sapienza Università di Roma and specialized training in SAP CRM.
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