Raphael Schmitz is a digital strategist and business analyst currently serving as an IT Project Manager and Senior Business Analyst at ELCA Group, where they lead web and mobile projects in Switzerland. With extensive expertise in digital challenges, transformation, and customer experience, Raphael has developed innovative strategies backed by multiple Certificates of Advanced Studies in Brand Management, E-Commerce Management, and Digital Customer Experience. Previous roles include project manager at Viaduct and product owner at DACHCOM, showcasing their ability to bridge client needs and technical solutions effectively. Raphael holds a Bachelor of Science in Media Engineering and has a diverse background in project management, web development, and customer service.
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