Truc Vu is an experienced professional in the field of telecommunications and customer support, currently serving as an Associate Manager and Senior Customer Support Engineer at ELCA Informatique SA / ELCA Informatik AG since May 2019, where responsibilities include team leadership and task management for the exclusive report team. Prior to this role, Truc Vu worked at Wirecard AG from September 2016 to May 2019 as a Customer Service Engineer, focusing on analyzing customer requirements and providing tailored solutions. Truc Vu began the career at AQTech from February 2013 to May 2016 as an engineer, supporting network equipment and educating customers on configuration and installation. Truc Vu holds a Master’s degree in Telecommunication Engineering from the Posts and Telecommunications Institute of Technology and a Bachelor's degree in Electrical, Electronics, and Communications Engineering from the University of Transport in Ho Chi Minh City.
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