Roland Minden is an experienced Service Coordinator currently working at Electrolux Group since January 2020, where expertise includes ServicePower, ServiceBench, and SAPCRM management, focusing on data-driven solutions and process improvements. Prior to this role, Roland served as a Service Coordinator at Hire Dynamics Staffing, managing similar systems and collaborating with the Routing Team to enhance service operations. A long tenure at Sears Holdings as a Route Specialist involved optimizing routing and workflow processes to improve customer satisfaction. Earlier experience includes managing telecommunications infrastructure at Unilab Corporation and overseeing operations as General Manager at Certified Protective Alarm Systems. Roland holds an MBA in Business Administration and Management from the University of Phoenix.
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