SW

Sam Wu

Service Engineering Manager of Customer Service

Sam Wu is a Service Engineering Manager at Electrolux, bringing over 15 years of experience in service engineering management and customer quality management. Previously, Sam held positions at HTC and 英業達公司, where they were instrumental in reducing return rates and enhancing product quality. Sam's expertise includes managing a global network of service partners and implementing revenue-boosting projects while significantly lowering service costs. They hold a degree in Electrical and Electronics Engineering from Fu Jen Catholic University.

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