Simone Soares is a senior executive with over 27 years of experience in post-sales, focusing on strategic management of operations, network expansion, and multidisciplinary team leadership. They have a comprehensive understanding of end-to-end business management, emphasizing performance, logistics efficiency, and customer experience excellence. Throughout their career, Simone has led customer journey transformation projects to enhance satisfaction and value generation, utilizing technology and data-driven tools for informed decision-making. Currently, Simone serves as the Gerente de Desenvolvimento de Rede de Serviços at Electrolux Group, where they manage a team and oversee operations aimed at improving service quality and customer engagement.
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