Electroswitch
Kimberly Grant is an accomplished Customer Service Manager with extensive experience across various industries. Currently at Electroswitch, Kimberly manages the Customer Service Representative group, focusing on hiring and training. Prior roles include overseeing customer service operations at Performance Foodservice and Accudynamics, where responsibilities encompassed mentoring CSR teams, processing orders, and improving customer on-time delivery metrics. Kimberly also established the Customer Care Center at Next Generation Vending and led customer service initiatives at First Choice Armor and First Act Inc., ensuring accurate order processing for clients in the law enforcement and musical instrument sectors. Kimberly holds an Associate's degree in Business Management from the University of Massachusetts Dartmouth and has a history of administrative support roles at Pennoni Associates and Genzyme.
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Electroswitch
Electroswitch, founded in 1946 as a supplier of rugged high quality switches to the defense industry, has grown over the years through a series of innovative product design cycles, excellence in manufacturing and strategic acquisitions. Today the corporation includes a group of companies dedicated to providing the absolute highest quality, most reliable and safest switching and switch solutions for mission critical and precision applications in the electric utility, outdoor lighting, aerospace, government, defense and industrial markets. The company has five operating units with world class products and brands: Electroswitch “Power Switches and Relays”, Electroswitch “Electronic Products”, Sunrise Technology “Outdoor Lighting Control and Monitoring”, Digitran “Digital and Rotary Switches” and Arga Controls “Measurement and Control Instrumentation”.