Tracy Rowan

Tracy Rowan is a seasoned professional with extensive experience in client success and operations management, currently serving as a Client Success Specialist at Element Fleet Management since April 2012. In this role, Tracy focuses on building strong customer relationships, providing account support, and recommending cost-saving solutions to enhance fleet productivity. Previous positions at Element include Risk Analyst, where responsibilities included implementing the Business Continuity Plan and supporting disaster response efforts, and Specialist in Licensing Projects for Collateral Services, with a focus on IT issue tracking and vendor management. Additional experience includes a Personal Assistant role at Fidelis Solutions, a Product Consultant at Nationwide Better Health managing project teams, and various roles at PHH Arval involving business analysis and supervisory tasks. Tracy holds a Bachelor’s degree in Business Management from Notre Dame of Maryland University.