Mike Smith, MPA, is a Senior IT Business Analyst specializing in Data & Analytics. Focusing on data analytics, process mining, and workflow automation, they connect business requirements with technical capabilities across various enterprise applications, including ServiceNow and Microsoft Power Platform. Mike has held roles as an Application Advisor for Data Analytics at Nordic Global and as a Senior Operations Specialist at Nordic Consulting Partners, Inc. They earned a Master of Public Administration from the University of Wisconsin Oshkosh and a Bachelor of Science from Lake Superior State University.
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